Optimization of Business Processes
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Calculators
M|G|1 Queue
M|G|s Queue
M|G|s|s Queue
M|M|s Queue
Tandem Queue
Erlang A Calculator
Planning Tools
Appointment Scheduler
Challenges
Outpatient Planning
Hospital Capacity
Revenue Management
ger@gerkoole.com
GK home page
M|M|s Queue
Scenarios
INPUT
INPUT
INPUT
Arrivals
per time unit
INPUT
INPUT
INPUT
Average service time
units
INPUT
OUTPUT
OUTPUT
Number of servers
Integer
OUTPUT
INPUT
OUTPUT
Average waiting time
units
OUTPUT
OUTPUT
INPUT
Service level
% waits
less than
units
OUTPUT
OUTPUT
OUTPUT
Occupancy
%
Implemented by Berkan Arik